Shipping and Delivery

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Shipping and Delivery Policy for MRMConsultant.com

MRMConsultant.com (“Website”) is a digital platform providing tender information and related services through free and paid subscriptions. As our services are entirely digital, this policy outlines how subscriptions and content are delivered to users.

1. Digital Service Delivery

  • No Physical Goods: The Website does not sell, ship, or deliver physical products. All services, including tender alerts, reports, and resources, are provided electronically.
  • Instant Access:
    • Free Subscriptions: Access to basic features is granted immediately upon account registration.
    • Paid Subscriptions: Full access to premium content and tools is activated instantly after successful payment processing.

2. Delivery Timelines

  • Account Activation:
    • Free and paid subscriptions are activated automatically upon completion of registration or payment.
    • If activation is delayed due to technical issues, contact us at [insert email address] for resolution within 24 business hours.
  • Content Updates:
    • Tender alerts, newsletters, and other updates are delivered via email or through your account dashboard based on your subscription plan.

3. Technical Requirements

To access our services, ensure you have:

  • A stable internet connection.
  • A compatible device (e.g., computer, smartphone, tablet).
  • An updated web browser (e.g., Chrome, Firefox, Safari).
  • A valid email address for communication and alerts.

4. Troubleshooting Delivery Issues

If you do not receive subscription content or alerts:

  1. Check your spam/junk folder.
  2. Verify your account settings to ensure notifications are enabled.
  3. Contact our support team at [insert email address] with:
    • Your account details.
    • A description of the issue.
    • Screenshots (if applicable).

We will resolve issues within 2 business days.

5. No Shipping or Returns

  • Digital Services Only: Since no physical goods are involved, returns or shipping-related refunds do not apply.
  • For subscription cancellations or refunds, review our Cancellation and Refund Policy.

6. Modifications

We reserve the right to update delivery methods, schedules, or features with 30 days’ notice to subscribers via email or Website announcements.

7. Contact Us

For delivery-related inquiries:

  • Email: info@mrmconsultant.com
  • Support Hours: 10.am -5 pm